Staff Profile 101

The Staff Profile is where all the information about your staff member is held in WorkBright.

This profile will have 4 sections: Overview, Employment, Forms, and Supplemental.

The Overview section will provide you with the high-level information you need for your staff member and the ability to edit it as needed.

In the Profile section, you will find: Employment Type, Name, Email, Address, Phone Number, Gender, Birthdate, Age, and SSN (visible only to approved and full admins).

Note on the SSN field: editing the SSN here updates only the staff profile. It does not re-render the staff member's Form I-9, nor does it submit or resubmit an E-Verify case. If a staff member indicated they were awaiting an SSN when completing their Form I-9, they must add it themselves via the Update Your SSN page. See Completing The I-9 Without A Social Security Number.

In the Groups section, you can see the groups this staff member is currently in, the archived groups they were in, and add them to groups if needed.

In the Custom Data section, you will see the custom fields you created for your staff, along with the input they provided.

The Employment section will show the staff member's activity.

In the status section, you will see if the staff member is active or deactivated, hire date, start date, and end date (if applicable). Here, you will also be able to update this information or update the employment status.

In the Notification Status section, you will see when the staff member received their first notification, the notification start date, whether the initial notification was sent, the receiving notification status, the remote I-9 notification method (toggle between email and text), the onboarding notification method (toggle between email and text), and the last login. This is where you can also resend your welcome email or text.

In the Form I-9 section, you will have the Skip E-Verify (toggle On and Off, set to Off as a default), E-Verify Case Status, Remote Verification (toggle On and Off), and Remote Reverification (toggle On and Off)

The Forms section will show you all the forms assigned to that staff member. You will be able to see when they have completed their forms or if they have any that are outstanding.

The Supplemental section is for any additional forms related to that staff member. This can be a certificate or other type of document or image.