Access & Reminder Notifications
WorkBright sends emails or text messages to your onboardees on your behalf inviting them to log-in and reminding them to complete required forms. Articles under this topic discuss the automated outreach -- what they say, when they go out, and how to optimize them.
12 articles
- Consent Required for Text NotificationsDoes a staff member need to provide consent to allow WorkBright to send them text notifications?
- How to Stop Reminder Emails to an Individual
- I Tried to Reset My Password, But Never Received the Email to Reset It
- My Onboardee Never Received Their Welcome EmailMy onboardee is having trouble logging in, or is saying they never received their invite email from WorkBright. What do I do?
- Setup and Configuration of Text Notifications for StaffHow are Text Notifications configured in my WorkBright account?
- Text Notifications Feature OverviewWhat are Text Notifications from WorkBright and how can I add them to my account?
- The Red Envelope/Bounce Notification Next to an Onboardee's NameWhat's the red envelope next to an onboardee's name on the Staff page? How do I make it go away?
- The Welcome Email Your Onboardees ReceiveWhat does the welcome email look like that my employees, volunteers, or contractors receive after I add them to my WorkBright account?
- Notification CadenceWhat is the Notification Cadence?
- Text Notifications for Staff MembersWhat are the different Text Notifications for Staff Members?
- Email Notifications for Staff MembersWhat are the different Email Notifications for Staff Members?
- Staff Notifications and Cadence for the Form I-9What is the cadence in which notifications will be delivered for the Form I-9?