When in the E-Verify Case Inbox, you will have many options to filter the results. In this article, we will go over the Estimated Deadline filter and what the different options mean.
Let's first navigate to the E-Verify Case Inbox.
We can do this by either clicking on the number of E-Verify cases (“134 E-Verify cases”in this example) in the E-Verify Summary found on your dashboard
or you can click “Onboarding” in your navigation bar.
Then select “E-Verify Cases” from your sidebar.
Both options will take you to the E-Verify Case Inbox.
Note: Your E-Verify Case Inbox will keep all the filters that you had on from your most recent session. You may need to clear filters before using the inbox to get the results you are looking for.
Now let's dig into Estimated Deadlines. Navigate over to the filters and click the dropdown for Estimated Deadlines.
You will see 4 options:
All: Every E-Verify case regardless of status.
Past Due: All cases that are past the due date. This will include the standard 3 day window and the extended deadline that can occur in certain situations. (ex: TNC, Unconfirmed Data, etc. Please refer to the individual case to see the reasoning) For additional guidance with E-Verify Statuses please refer to this article.
Within 3 days: E-Verify cases that are within the 3 day window of the deadline.
Any Deadline: This will show any case with a deadline on it, whether in the future or overdue. (This will not include closed E-Verify cases, as they will no longer have a due date.)
Some additional notes on deadlines
The deadline for 3 days from staff start date, which is the due date for a case to be created.
Case Statuses like TNC, Referred, Case in Review, and others will update the deadline to a later date.
You will need to check the case itself to confirm these updates and the reasons.
If you have any questions about your E-Verify case please reach out to our support team for assistance.